CHC52015 Diploma
of Community Services
Qualification Description
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Note that the Statutory & forensic child, youth & family welfare specialisationmust be achieved in orderto meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Packaging Rules
Total number of units = 16
- 8 core units
- 8 elective units, consisting of:
- at least 6 units from the electives listed below
- up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome
Any combination of electives that meets the rules above can be selected for the award of the Diploma of Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.
Packaging for each specialisation:
- at least 4 Group A electives must be selected for award of the Diploma of Community Services (Case Management)
- at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing)
- all Group C electives must be selected for award of the Diploma of Community Services (Statutory & forensic child, youth & family welfare)
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
|
CHCCCS007 |
Develop and implement service programs |
|
CHCCOM003 |
Develop workplace communication strategies |
|
CHCDEV002 |
Analyse impacts of sociological factors on clients in community work and services |
|
CHCDIV003 |
Manage and promote diversity |
|
CHCLEG003 |
Manage legal and ethical compliance |
|
CHCMGT005 |
Facilitate workplace debriefing and support processes |
|
CHCPRP003 |
Reflect on and improve own professional practice |
|
HLTWHS004 |
Manage work health and safety |
Elective units
Group A electives – CASE MANAGEMENT specialisation
|
CHCCCS004 |
Assess co-existing needs |
|
CHCCSM004 |
Coordinate complex case requirements |
|
CHCCSM005 |
Develop, facilitate and review all aspects of case management |
|
CHCCSM006 |
Provide case management supervision |
|
CHCCSM007 |
Undertake case management in a child protection framework |
Group B electives – SOCIAL HOUSING specialisation
|
CHCADV004 |
Represent organisation in court or tribunal |
|
CHCSOH002 |
Manage and maintain tenancy agreements and services |
|
CHCSOH008 |
Manage head lease |
|
CHCSOH009 |
Develop quality systems in line with registration standards |
|
CHCSOH011 |
Develop social housing enterprise opportunities |
|
CHCSOH012 |
Acquire properties by purchase or transfer |
|
CPPDSM5005A |
Contribute to a detailed property feasibility study |
|
CPPDSM5013A |
Develop a tenancy mix strategy |
|
CPPDSM5022A |
Implement asset management plan |
|
CPPDSM5026A |
Manage a consultant property project team |
|
CPPDSM5034A |
Monitor performance of property or facility portfolio |
|
CPPDSM6007A |
Develop lifecycle asset management plan |
Group C electives – STATUTORY & FORENSIC CHILD, YOUTH & FAMILY WELFARE specialisation
|
CHCCCS004 |
Assess co-existing needs |
|
CHCCSL001 |
Establish and confirm the counselling relationship |
|
CHCCSM005 |
Develop, facilitate and review all aspects of case management |
|
CHCCDE011 |
Implement community development strategies |
|
CHCDEV001 |
Confirm client developmental status |
|
CHCMHS013 |
Implement trauma informed care |
|
CHCPRT001 |
Identify and respond to children and young people at risk |
|
CHCPRT003 |
Work collaboratively to maintain an environment safe for children and young people |
Other electives
|
CHCADV002 |
Provide advocacy and representation services |
|
CHCADV003 |
Represent clients in court |
|
CHCADV005 |
Provide systems advocacy services |
|
CHCAGE001 |
Facilitate the empowerment of older people |
|
CHCAOD004 |
Assess needs of client with alcohol and other drugs issues |
|
CHCAOD005 |
Provide alcohol and other drug withdrawal services |
|
CHCAOD007 |
Develop strategies for alcohol and other drugs relapse prevention and management |
|
CHCAOD008 |
Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues |
|
CHCAOD009 |
Develop and review individual alcohol and other drugs treatment plans |
|
CHCCCS003 |
Increase the safety of individuals at risk of suicide |
|
CHCCCS009 |
Facilitate responsible behaviour |
|
CHCCCS019 |
Recognise and respond to crisis situations |
|
CHCCCS024 |
Support individuals with autism spectrum disorder |
|
CHCCDE007 |
Develop and provide community projects |
|
CHCCDE008 |
Support community action |
|
CHCCDE009 |
Develop and Support community leadership |
|
CHCCDE010 |
Develop and lead community engagement strategies to enhance participation |
|
CHCCDE012 |
Work within organisation and government structures to enable community development outcomes |
|
CHCCDE015 |
Develop and implement a community renewal plan |
|
CHCCOM004 |
Present information to stakeholder groups |
|
CHCCSL002 |
Apply specialist interpersonal and counselling interview skills |
|
CHCCSL003 |
Facilitate the counselling relationship and process |
|
CHCCSL007 |
Support counselling clients in decision-making processes |
|
CHCDEV003 |
Analyse client information for service planning and delivery |
|
CHCDFV006 |
Counsel clients affected by domestic and family violence |
|
CHCDFV007 |
Work with users of violence to effect change |
|
CHCDIS005 |
Develop and provide person-centered service responses |
|
CHCDIS006 |
Develop and promote positive person-centered behaviour supports |
|
CHCDIS008 |
Facilitate community participation and social inclusion |
|
CHCDIS010 |
Provide person-centered services to people with disability with complex needs |
|
CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
|
CHCEDU002 |
Plan health promotion and community intervention |
|
CHCEDU003 |
Provide sexual and reproductive health information to clients |
|
CHCEDU004 |
Develop, implement and review sexual and reproductive health education programs |
|
CHCEDU009 |
Provide parenting, health and well-being education |
|
CHCFAM001 |
Operate in a family law environment |
|
CHCFAM003 |
Support people to improve relationships |
|
CHCFAM004 |
Facilitate changeovers |
|
CHCFAM005 |
Facilitate and monitor contact |
|
CHCFAM006 |
Assist families to self-manage contact |
|
CHCGRP002 |
Plan and conduct group activities |
|
CHCINM001 |
Meet statutory and organisation information requirements |
|
CHCLLN001 |
Respond to client language, literacy and numeracy needs |
|
CHCMGT001 |
Develop, implement and review quality framework |
|
CHCMGT002 |
Manage partnership agreements with service providers |
|
CHCMGT003 |
Lead the work team |
|
CHCMGT004 |
Secure and manage funding |
|
CHCMGT006 |
Coordinate client directed services |
|
CHCMHS001 |
Work with people with mental health issues |
|
CHCMHS002 |
Establish a self-directed recovery relationship |
|
CHCMHS003 |
Provide recovery oriented mental health services |
|
CHCMHS004 |
Work collaboratively with the care network and other services |
|
CHCMHS005 |
Provide services to people with with co-existing mental health and alcohol and other drugs issues |
|
CHCMHS006 |
Facilitate the recovery process with the person, family and carers |
|
CHCMHS008 |
Promote and facilitate self advocacy |
|
CHCMHS011 |
Assess and promote social, emotional and physical wellbeing |
|
CHCPOL002 |
Develop and implement policy |
|
CHCPOL003 |
Research and apply evidence to practice |
|
CHCPRP001 |
Develop and maintain networks and collaborative partnerships |
|
CHCPRP003 |
Reflect on and improve own professional practice |
|
CHCPRP004 |
Promote and represent the service |
|
CHCPRP005 |
Engage with health professionals and the health system |
|
CHCPRT002 |
Support the rights and safety of children and young people |
|
CHCPRT008 |
Provide supervision in a secure system |
|
CHCSET001 |
Work with forced migrants |
|
CHCSET002 |
Undertake bicultural work with forced migrants in Australia |
|
CHCSOH001 |
Work with people experiencing or at risk of homelessness |
|
CHCYTH001 |
Engage respectfully with young people |
|
CHCYTH004 |
Respond to critical situations |
|
CHCYTH005 |
Develop and implement procedures to enable young people to address their needs |
|
CHCYTH010 |
Provide services for young people appropriate to their needs and circumstances |
|
CHCYTH012 |
Manage service response to young people in crisis |
|
HLTAID006 |
Provide advanced first aid |
|
BSBATSIW515 |
Secure funding |
|
BSBFIM501 |
Manage budgets and financial plans |
|
BSBHRM506 |
Manage recruitment selection and induction processes |
|
BSBHRM513 |
Manage workforce planning |
|
BSBINN601 |
Lead and manage organisational change |
|
BSBMGT404 |
Lead and facilitate off-site staff |
|
BSBMGT502 |
Manage people performance |
|
BSBMGT516 |
Facilitate continuous improvement |
|
BSBMGT605 |
Provide leadership across the organisation |
|
BSBPMG511 |
Manage project scope |
|
BSBPMG512 |
Manage project time |
|
BSBPMG513 |
Manage project quality |
|
BSBPMG514 |
Manage project cost |
|
BSBPMG515 |
Manage project human resources |
|
BSBPMG516 |
Manage project information and communication |
|
BSBPMG519 |
Manage project stakeholder engagement |
|
BSBPMG522 |
Undertake project work |
|
BSBPUB504 |
Develop and implement crisis management plans |
|
BSBRSK501 |
Manage risk |
|
BSBWOR403 |
Manage stress in the workplace |
|
BSBWOR502 |
Lead and manage team effectiveness |
|
CPPSEC3013A |
Control person using empty hand techniques |
|
PSPGOV506A |
Support workplace coaching and mentoring |
|
TAEDEL502A |
Provide advanced facilitation practice |