CHC42015 Certificate IV
in Community Services
Qualification Description
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Packaging Rules
Total number of units = 15
- 7 core units
- 8 elective units, consisting of:
- at least 6 units from the electives listed below
- up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome
Any combination of electives that meets the rules above can be selected for the award of the CHC42015Certificate IV in Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.
Packaging for specialisation:
At least 5 units from Group A electives must be selected for award of CHC42015 Certificate IV in Community Services (Relationship Education).
All electives chosen must contribute to a valid, industry-supported vocational outcome.
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Core units
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Elective units Group A electives – RELATIONSHIP EDUCATION specialisation
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Other Elective units
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CHCADV002 |
Provide advocacy and representation services |
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CHCADV003 |
Represent clients in court |
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CHCAGE001 |
Facilitate the empowerment of older people |
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CHCAOD001 |
Work in an alcohol and other drugs context |
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CHCAOD003 |
Provide needle and syringe services |
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CHCAOD005 |
Provide alcohol and/or other drugs withdrawal services |
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CHCCCS001 |
Address the needs of people with chronic disease |
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CHCCCS003 |
Increase the safety of individuals at risk of suicide |
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CHCCCS006 |
Facilitate individual service planning and delivery |
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CHCCCS008 |
Develop strategies to address unmet needs |
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CHCCCS009 |
Facilitate responsible behaviour |
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CHCCCS010 |
Maintain high standard of service |
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CHCCCS014 |
Provide brief interventions |
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CHCCCS015 |
Provide individualised support |
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CHCCCS017 |
Provide loss and grief support |
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CHCCCS018 |
Provide suicide bereavement support |
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CHCCCS019 |
Recognise and respond to crisis situations |
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CHCCCS020 |
Respond effectively to behaviours of concern |
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CHCCCS021 |
Respond to suspected abuse |
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CHCCCS027 |
Visit client residence |
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CHCCCS028 |
Provide client-centered support to people in crisis |
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CHCCCS030 |
Determine and respond to carer needs |
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CHCCDE003 |
Work within a community development framework |
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CHCCDE004 |
Implement participation and engagement strategies |
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CHCCDE005 |
Develop and support relevant community resources |
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CHCCDE006 |
Work to empower Aboriginal and/or Torres Strait Islander communities |
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CHCCDE007 |
Develop and provide community projects |
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CHCCOM001 |
Provide first point of contact |
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CHCCSM005 |
Develop, facilitate and review all aspects of case management |
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CHCDEV001 |
Confirm client developmental status |
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CHCDFV004 |
Provide domestic and family violene support in Aboriginal and Torres Strait Islander communities |
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CHCDFV005 |
Provide domestic and family violence support in non-English speaking background communities |
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CHCDIS001 |
Contribute to ongoing skills development using a strengths-based approach |
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CHCDIS004 |
Communicate using augmentative and alternative communication strategies |
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CHCDIS007 |
Facilitate the empowerment of people with disability |
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CHCDIS008 |
Facilitate community participation and social inclusion |
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CHCDIS010 |
Provide person centred services to people with disability with complex needs |
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CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
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CHCEDU003 |
Provide sexual and reproductive health information to clients |
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CHCEDU005 |
Work with clients to identify financial literacy education needs |
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CHCEDU006 |
Improve clients fundamental financial literacy skills |
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CHCEDU007 |
Provide group education on consumer credit and debt |
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CHCFAM001 |
Operate in a family law environment |
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CHCFAM004 |
Facilitate changeovers |
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CHCFAM005 |
Facilitate and monitor contact |
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CHCFAM006 |
Assist families to self-manage contact |
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CHCFAM009 |
Facilitate family intervention strategies |
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CHCFAM010 |
Provide intervention support to families |
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CHCGMB001 |
Assess the needs of clients with problem gambling issues |
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CHCINM002 |
Meet community information needs |
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CHCLEG002 |
Interpret legal information |
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CHCLLN001 |
Respond to client language, literacy and numeracy needs |
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CHCMED001 |
Prepare for mediation |
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CHCMED002 |
Facilitate mediation |
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CHCMED003 |
Consolidate and conclude mediation |
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CHCMGT005 |
Facilitate workplace debriefing and support processes |
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CHCMGT006 |
Coordinate client directed services |
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CHCMHS001 |
Work with people with mental health issues |
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CHCMHS003 |
Provide recovery oriented mental health services |
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CHCMHS011 |
Assess and promote social, emotional and physical wellbeing |
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CHCPAL001 |
Deliver care services using a palliative approach |
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CHCPAL002 |
Plan for and provide care services using a palliative approach |
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CHCPAS001 |
Plan for the provision of pastoral and spiritual care |
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CHCPAS002 |
Provide pastoral and spiritual care |
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CHCPOL001 |
Contribute to the review and development of policies |
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CHCPRP003 |
Reflect on and improve own professional practice |
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CHCPRP005 |
Engage with health professionals and the health system |
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CHCPRT001 |
Identify and respond to children and young people at risk |
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CHCPRT002 |
Support the rights and safety of children and young people |
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CHCPRT003 |
Work collaboratively to maintain an environment safe for children and young people |
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CHCSET001 |
Work with forced migrants |
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CHCSET002 |
Undertake bicultural work with forced migrants in Australia |
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CHCSOH001 |
Work with people experiencing or at risk of homelessness |
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CHCSOH002 |
Manage and maintain tenancy agreements and services |
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CHCSOH010 |
Work with clients within the social housing system |
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CHCVOL002 |
Lead volunteer teams |
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CHCVOL003 |
Recruit, induct and support volunteers |
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CHCVOL004 |
Manage volunteer workforce development |
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CHCYTH001 |
Engage respectfully with young people |
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CHCYTH002 |
Work effectively with young people in the youth work context |
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CHCYTH003 |
Support young people to create opportunities in their lives |
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HLTAID003 |
Provide first aid |
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HLTWHS006 |
Manage personal stressors in the work environment |
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BSBATSIL412 |
Participate effectively as a Board member |
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BSBGOV401 |
Implement Board member responsibilities |
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BSBHRM405 |
Support the recruitment, selection and induction of staff |
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BSBLDR403 |
Lead team effectiveness |
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BSBLED401 |
Develop teams and individuals |
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BSBMGT401 |
Show leadership in the workplace |
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BSBMGT403 |
Implement continuous improvement |
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CPPDSM3014A |
Undertake property inspection |
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CPPDSM4028A |
Identify and analyse risks and opportunities in the property industry |
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CPPDSM4074A |
Select and appoint contractors in the property industry |
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PSPETHC301B |
Uphold the values and principles of public service |
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PSPGOV414A |
Provide workplace mentoring |
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PSPGOV415A |
Provide workplace coaching |
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PSPGOV422A |
Apply government processes |
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PSPLEGN301B |
Comply with legislation in the public sector |
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TAEDEL402A |
Plan, organise and facilitate learning in the workplace |
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TAEDEL404A |
Mentor in the workplace |